Shipping and returns
Shipping
Orders are generally shipped within 2 days after receiving payment. Orders placed on the website are delivered to the address specified by the customer during the purchase process in the "Shipping information" field. The customer will receive an e-mail confirmation when the order has been shipped. All purchases are delivered by courier from Monday to Friday, excluding public and national holidays.
89,00 €
+ 50,00 € for each next pallet
Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Portugal
Czech Republic
Romania
Slovakia
Spain
99,00 €
+ 50,00 € for each next pallet
Croatia
Denmark
Latvia
Lithuania
Luxembourg
Malta
Sweden
Hungary
119,00 €
+ 50,00 € for each next pallet
Bulgaria
Cyprus
Estonia
Greece
Ireland
Iceland
Liechtenstein
United Kingdom
Switzerland
Shipping to non-EU countries
Transport costs, with collection from the Rosso Fine Food logistic platform, to non-EU countries are borne by the customer. In this case we will apply a fixed discount of 3% on the taxable amount of the invoice.
Shipping costs for orders sent to non-EU countries do not include customs duties and/or additional sales taxes, which may be necessary to import the goods in a foreign country. The amount will be notified by the courier.
Shipping to the UK
Customs clearance following Brexit may result in longer transit times than in EU countries.
Shipping to Norway
For orders to Norway, we charge a shipping fee of € 149.00 for the first Smartpallet and € 50 for each subsequent Smartpallet.
Disclaimer
Shipping may be carried out by different couriers depending on the country of destination to ensure the best available rate to the customer. Rosso Fine Food is not responsible for delays that cannot be foreseen or attributed to it. Any customs duties and/or additional taxes on the sale are to be paid by the customer.
Confidential negotiations
For confidential negotiations (e.g. for orders not placed through the website, for single-product pallets or for containers), please contact our customer service:
E-mail: info@rossofinefood.com
Mobile and WhatsApp: +39 348 5472636
Office phone: +39 085 9210097