Shipping and returns

Shipping

Orders are generally shipped within 2 days after receiving payment. Orders placed on the website are delivered to the address specified by the customer during the purchase process in the "Shipping information" field. The customer will receive an e-mail confirmation when the order has been shipped. All purchases are delivered by courier from Monday to Friday, excluding public and national holidays.

BAND 1

89,00 €

+ 50,00 € for each next pallet

Austria

Belgium

France

Germany

Italy

Netherlands

Poland

Portugal

Czech Republic

Romania

Slovakia

Spain

BAND 2

99,00 €

+ 50,00 € for each next pallet

Croatia

Denmark

Latvia

Lithuania

Luxembourg

Malta

Sweden

Hungary

BAND 3

119,00 €

+ 50,00 € for each next pallet

Bulgaria

Cyprus

Estonia

Greece

Ireland

Iceland

Liechtenstein

United Kingdom

Switzerland

Shipping to non-EU countries

Transport costs, with collection from the Rosso Fine Food logistic platform, to non-EU countries are borne by the customer. In this case we will apply a fixed discount of 3% on the taxable amount of the invoice.

Shipping costs for orders sent to non-EU countries do not include customs duties and/or additional sales taxes, which may be necessary to import the goods in a foreign country. The amount will be notified by the courier.

Shipping to the UK

Customs clearance following Brexit may result in longer transit times than in EU countries.

Shipping to Norway

For orders to Norway, we charge a shipping fee of € 149.00 for the first Smartpallet and € 50 for each subsequent Smartpallet.

Disclaimer

Shipping may be carried out by different couriers depending on the country of destination to ensure the best available rate to the customer. Rosso Fine Food is not responsible for delays that cannot be foreseen or attributed to it. Any customs duties and/or additional taxes on the sale are to be paid by the customer.

Confidential negotiations

For confidential negotiations (e.g. for orders not placed through the website, for single-product pallets or for containers), please contact our customer service:
E-mail: info@rossofinefood.com
Mobile and WhatsApp: +39 348 5472636
Office phone: +39 085 9210097